State Farm® Insurance Agent Shannon Brotherton

"Shannon Brotherton has been my State Farm agent since moving to KY in 2008. Every claim we have had, she has been extremely helpful and answers all my questions. We just had a claim and I received the letter regarding the claim. I gave her a call and all I had to say was translate this letter for me. She explained it to were I understood. Told me all my options. Couldn't ask for a better agent!"

"Shannon and Hanna are awesome people at the State Farm agency. I moved here from another state they made my experience from transitioning my insurance from that state to here a breeze. I also found rent and they helped me find resource for the things that I needed. Shannon and Hanna I need my opion don't look at me as just a customer they treated me as friend. I don't go into there office just to pay a bill I go in say hi and communicate on what is going on in my life. They are awesome people I would recommend this state farm agency to everyone."

"We have been loyal State Farm customers for 20 years, and since moving to Western Kentucky, we couldn’t be more pleased with our local agent, Shannan Brotherton. The level of customer service her team provides is truly exceptional. They go above and beyond to answer any questions or concerns we have about our policies, always making us feel valued and well taken care of. Beyond outstanding service, we appreciate how deeply involved they are in our community. Seeing a business we trust actively giving back, whether through sponsoring local sports teams or supporting community events speaks volumes about their dedication to the people they serve. It’s clear that Shannan Brotherton and her team aren’t just about insurance; they’re about making a real difference. Highly recommend!"

"I couldn't ask for better service. They make you feel like you are family. I would definitely recommend them!***** I had a wreck back in Sept. 2024 My agent helped not only with insurance but, personally. Helped me calm down. I had my 3 yr old granddaughter with me so, I was beside myself. We were both ok thank god! Give them a shot you won't regret it!!"

"They are very friendly and easy to work with. They always update u on things in a timely manner"

"Hands down the absolute best agent of any insurance company!!!"

"When I went to switch to them, I walked into a building of smiling people and a big “hello” they made me feel at home and welcomed. They are eager to help! So understanding and professional! Any questions I had they would answer without hesitation. I would recommend them to anyone and everyone! They treat people more than just clients but as family!"

"Amazing! This State Farm office really goes above and beyond for their customers. They take care of you like your family. Like a great neighbor State Farm in Eddyville is there!"

"The best customer service. Always willing to fix things and help as needed! Highly recommend!!!"

"Shannon Brotherton State Farm agent is always there to answer questions, to provide guidance and assistance when needed, and to recommend positive changes to policy needs. Always friendly, upbeat, courteous, and professional."

"The agent and office staff of State Farm Eddyville were so helpful in not only giving me a quote for insurance, but also taking time to explain, in detail, the exact coverage that they offer. If you are looking for an insurance quote I would highly recommend visiting their office or giving them a call!"

"Friendliest and most helpful insurance agent."

"They went above and beyond to find me the best price"

"I have never had a bad experience with Shannon Brotherton-State Farm Insurance. From weather accidents to window replacement they always respond in a quick professional manner and answer all the questions I have. I highly recommend them!"

"Great agency. Always quick to respond to calls and emails about auto and home insurance."

"⭐⭐⭐⭐⭐ I couldn't be happier with the exceptional service I received from Shannon and Hannah! They went above and beyond to resolve the issues I was facing. They exhausted every avenue until they found the perfect solution. Their professionalism, patience, and genuine care made all the difference. I highly recommend Shannon and her group (especially Hannah) to anyone looking for outstanding service and support. Thank you both for making this such a positive experience!"

"At Brotherton State Farm we have always been taken care of and accommodated. Hannah has made changes to our policy that benefit us when we didn’t know we needed it! They truly go above and beyond for their customers. Whether it be on a normal daily basis, you’re in an accident, or maybe your home has had damage, they treat you like family and work for you. I wouldn’t go anywhere else with my business!"

"Shannon and her staff have been amazing to work with. I purchased a vehicle over the weekend and she helped me with everything. She truly is the best to work with and makes her customers feel appreciated. I cant think her enough for all her hard work and dedication. If you need insurance, state farm is the best, but the agent makes it even better!"

"Great service and great people!"

"My parents have used this State Farm team/family for years. Very professional, friendly, and willing to go above and beyond to help clients. They make you feel like family!"

"Always very helpful."

"I've been a custom with Shannon an her staff for about 25 years. They have always been very helpful an answer any questions I may have or get the answers for me as soon as they can. Very professional but with a home town feel. Very good family oriented group."

"Shannon Brotherton and her team have always been extremely helpful throughout the years with our home and automobile coverage."

"Shannon B. office is AMAZING! Excellent customer service."

"Friendly, comfortable and caring"